Don’t Be the Guy

26 Sep

Twilight of the Idols

25 Aug
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I’ll Miss This House

22 Jul
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Father’s Day

15 Jun
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The Mountain

28 May
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Susannah Diaries, Part 5

30 Apr

Vacation

30 Mar

When I Die (Part 2)

27 Feb
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The Fire

30 Jan

My buddy called me. I’m going to check on the house and I need someone to come with me, he said. His house is in Altadena, in the hills on the edge of the Eaton Fire. Did his neighborhood burn, is it still burning. Nobody knows. There are Facebook groups with people’s videos of their houses burning blocks away. Nothing on his street.

I say yes, I’ll drive. I figure if it’s bad we’ll get turned back. And I want to help the guy. But really I want to see it. Destruction all over the news, it’s covered in smoke and ashes where I live. He took his wife and kid to a hotel. He left two cars up there and his wife’s clothes, and the last stuff from his mom’s house after she died. But driving up the 110 he tells me: I just want to see it. I want to see the fire. Continue reading

The Corporate Death Penalty

21 Dec

Was I able to resolve your issue today, said customer service.

Absolutely, thank you. So I’m getting a credit for $36.75.

I’ll put that in the system sir yes. For the credit to be issued I have to put you on a brief hold. I’m going to send you over to the department that’s actually authorized for that.

Wait what-

I can put the credit in your file. But the credit has to be issued by the cancellation department-

But they’ll be able to see that I should get the credit, right?

They’ll have access to my notes yes.

How long will I be on hold-

Unfortunately I have no way of knowing that sir. I’m transferring you now-

WAIT, he said. But jazz music was playing. A trumpet ascending over Latin rhythms. Did you know that most billing questions can be answered online at Fulcrum dot com? Log in now to view your account, review billing details, and make payment arrangements. Continue reading